Terms of Service 1

Terms & Conditions

Our store is hosted on Squarespace Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Squarespace's data storage, databases and the general Squarespace application. They store your data on a secure server behind a firewall. Payment: If you choose a direct payment gateway to complete your purchase, then Stripe stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Squarespace's & Stripe's Terms of Service or Privacy Statement.

RETURN POLICY:

All unworn, unused merchandise accompanied by the original purchase receipt can be returned for a refund within 14 days of delivery. Any item marked as Final Sale cannot be returned or exchanged. Items must be returned to us only in original condition. Make sure all items are exactly how you received them with tags still attached in dust bags. Also returned items may be subject to a 8% restocking fee.

Please use the original packaging included in your shipment to return any item(s). Once our quality control team has approved the returned stock, your refund will be credited directly back to the original form of payment used. Your refund will be processed within 5-10 business days from when your return is received.

In the event of manufacturing defect, please email us at info@issho.us within 48 hours of receiving your purchase.

ISSHO and ISSHO.us are all properties of Atelier Hama LLC. All images, graphics, text and other content are protected by worldwide copyright and other proprietary laws and treaty provisions. You may not download (except where allowed), reproduce, modify, publish, distribute, transmit, transfer, sell or modify any portion of this site without express written authorization from Atelier Hama LLC.